Technology is changing the way that people expect to interact with their surroundings. For large venue operators this change presents a unique opportunity to rethink the way that services are configured and delivered. While this seismic change is happening now, there is no doubt careful planning will yield significant opportunities.
Customers expect to be able to connect to the Internet everywhere. Free Wi-Fi is now a basic service available everywhere.
Mobile operators are rapidly increasing capacity and coverage to deliver the next generation of indoor voice services.
Applications are driving customer interaction and loyalty. Well crafted app based experiences deliver higher revenues.
Proximity solutions permit everything from direct user communication through to sophisticated retail solutions, both browser and app based.
Recognising customers both online and offline is driving compelling personalisation that increases customer satisfaction.
Using data to drive continual improvement and provide insights into customer behaviour, creates new value for stakeholders.
We provide an advanced requirements gathering solution that allows you to clearly articulate the service that you want to deliver.
We bring together a wide range of partners to meet client requirements and consistently exceed customers expectations.
We identify commercial opportunities that leverage technology, creating lasting change that delivers operational and customer benefits.
At the end November I attended the launch of the HackTrain event at St Pancras. It was the second time the exciting concept had come to life with some super energetic and enthusiastic people both organising and taking part. In summary — sponsors set the gathered hackers “problems” , with prizes for the best solutions. 150 people […]
Recent changes suggest that the time might be right to take a closer look at Beacons and how the Internet is becoming more closely linked to the real world. The time might be right for the owners/managers of physical spaces to consider how they can provide a bridge between their physical and virtual presence. Providing […]
With over 15 years of experience, we have been providing subject matter expertise on a whole variety of technologies including; access, eCommerce, mobility and advertising we are known for our strategy. Currently we are advising many stakeholders involved with providing technology to users of public transport.